Billing
How many Credits are used when performing a Test Run?
One credit is used for running each test. If you run a Cross Browser test, one credit will be used for each test performed by each browser, e.g if you choose to run a test using Firefox 2.0, 3.0 and 3.5, three credits will be used.
My project shows a negative balance – what does this mean?
We do not stop a test half way through if you run out of credits, so we allow a small ‘overdraft’. To perform any further testing you will need to add more credits to this project (via the Add/Edit Project tab).
What are ‘Testing Credits’?
‘Testing Credits’ are used to measure and bill you for the testing performed. They are purchased in advance, and are added to your Project. Whenever a Test Run is performed (either scheduled or manual), one credit will be used. You can check on your Credit Balance by clicking on the Usage tab in the Projects area.
How much do Testing Credits cost?
The cost of credits depends on how many you purchase. The more you purchase the cheaper they are per credit. For full details of the pricing, please see the Service Package Comparison on the Cloud Testing website.
How long are ‘Pay as You Test’ Testing Credits valid for?
Pay as You Test (PaYT) credits are valid for a period of 12 months from when they are purchased.
How long are ‘Subscription’ Testing Credits valid for?
An credits not used within the month can be carried forward for one month.
How do I purchase Testing Credits?
If you are already a customer, please contact your account manager, who will be able help you.
If you do not already have an account with Cloud Testing, please visit the Cloud Testing website.
How do I allocate testing credits from my account to a project?
Please see the article Managing testing credits with Cloud Testing
Still got a question?
If you have a question that we haven’t answered, please contact us.
